With hundreds of enterprise clients, Included Health required a centralized, customizable library of materials. The original system was outdated, slow to update, and made it difficult for teams to find and reuse assets efficiently.
I led the overhaul of the content management system and directed the production of a cross-product content library.
I built a yearly content calendar and hundreds of modular, client-ready assets, ensuring materials stayed current, accessible, and easy to customize. This streamlined production workflows and improved the user experience.
The portal features 400+ assets and was used by 45+ internal account managers, as well as 30+ client leaders.
